Staff Update

Chetola Resort & Spa: Staff Update

The wellness of Chetola’s guests and staff is always our top priority. As you are likely aware, there is a growing public health risk surrounding COVID-19 (Coronavirus) and we are closely monitoring the situation. Given the current situation, and guidance from the CDC, we have decided to close the resort beginning at 11am on Sunday, March 22nd. 

We will continue to update the resources below as new information becomes available. Please refer to this web page for ongoing updates. 

Sincerely,

Chetola Management 

Chetola Resources: 

  • Is there an opportunity for me to continue working?
    • There are ongoing projects at the resort and certain departments may be able to take on extra help during this time. Please contact your supervisor if you are interested in working and they can help you determine where you can be of the best assistance.
  • Can I work part time and still get unemployment for my decreased hours?
    • When applying for unemployment, there will be an option for you to choose that indicates your hours have been reduced due to COVID-19.
  • How do I register for Unemployment?
    • The fastest way to file is online at nc.gov
    • If you don’t have access to a computer, you may file over the phone by calling 1-888-737-0259.
  • Once you’re on the DES webpage:
    • Select Sign Up on the DES webpage
    • Enter your Social Security Number twice.
    • Select ‘Next.’
    • You will then reach the ‘Account Creation’ page. Here you will:
      • Create a username.
      • Enter your email address twice.
      • Create a pin number.
      • Enter your contact phone number.
      • Create a password.
    • Select ‘Create Account.’
    • After your new account is created, an email will be sent to the email address you provided during your account creation. Select the link in the email to activate the account. The link is only valid for one hour. You can now Sign In to the website using your user name and password.
    • *If you have questions or need assistance, contact the DES Customer Call Center at 888 -737-0259.
  • Who do I contact if I need assistance setting up my account or if I’ve locked myself out of my account?
    • Please contact the Customer Call Center (CCC) at 888-737-0259.
  • How do I make sure I keep my insurance?
    • Employees will be responsible for paying for their insurance. Kay will mail invoices to each employee for you to pay this. You can pay by sending in a check, or by bringing cash to Kay’s office during business hours. Insurance will be due by the 10th of each month. The next payment is due April 10th, 2020.
  • Will I lose my PTO?
    • You will not lose any PTO time that you have acquired.
  • When will we come back to work?
    • We are closing in 30-day increments. As of right now (March 23rd, 2020), our open date is scheduled for April 30th, 2020. This opening date is likely to be delayed depending on on-going state and local announcements surrounding COVID-19. Please check back to this page for continuing information. 
  • Where can I find information about COVID-19 regarding Watauga County or North Carolina specifically?

Community Resources:

  • Watauga County Schools:
    • Offering free meals to children that are enrolled in the Watauga County School system. Funding for this program is provided on a “use it or lose it” basis. Make sure to take advantage of this offering. Click Here
  • Blue Cross Blue Shield North Carolina:
    • Covering Corona virus visits – including virtual vista. Please review policy and know that with personal income loss you may now qualify for a subsidy. Click Here
  • OASIS:
    • OASIS, Inc. remains available to provide services, information, and shelter during this time of uncertainty and fear. While our offices are closed to the public, we are still available for face to face meetings and other services.
    • Domestic Abuse 24-hour Hotline: Watauga: (828) 262-5025, Avery: (828) 504-0911, Spanish Speaking: (828) 504-0800
  • SkyLine/SkyBest:
    • SkyLine is assisting our area public school systems as they work to meet their students’ needs remotely during this time and have enacted a plan to provide internet connectivity to students at their homes who don’t currently have access to it due to need. Learn More: 1-800-759-2226
  • Ransom/Wine to Water/Vincent Properties:
    • Ransom is partnering with Wine to Water and Vincent Properties in hopes to help local service workers that are temporarily laid off. The three businesses have created a project called Care Box, which prepares boxes of food for local service industry workers. To inquire about receiving food from Care Box, service workers should contact their employer to connect with the group’s organizers. Pickup for the boxes will be every Thursday and Friday from 1 to 6 p.m. Boxes are first come, first serve while supplies last, but they will be doing their best to make sure everyone is fed. 
  • Grocery Delivery Service:
  • NC Restaurant Workers Relief Fund (Click Here)

To Alleviate Stress and Anxiety:

  • Take breaks from watching television and scrolling through social media. Hearing about the pandemic repeatedly can be upsetting. Instead, seek information from governmental websites and news sources. 
  • Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.
  • Make time to unwind. Try to do some other activities you enjoy. 
  • Don’t forget to laugh!

Activities at Home:

Wellness Update

Chetola Wellness Update

Chetola Resort & Spa: Wellness Update

As of March 31, 2020

Dear Friends and Family of Chetola Resort,

The wellness, safety and health of our guests and staff are always our top priority. Due to the rapidly evolving circumstances surrounding COVID-19 and the guidance from the Centers for Disease Control, the World Health Organization, and federal and state governments, we are temporarily closing Chetola Resort as of 11am, Sunday, March 22. 

Although this was a difficult decision, we strongly believe in protecting the well-being of our guests, staff, and the local community. Our team will continue to evaluate the situation, and will issue updates on our website as regularly as possible. In the meantime, team members will be available daily from 9am to 9pm to answer questions at 800-243-8652. 

We truly value our staff, and several steps are being taken to support our resort employees through this challenging time.

Thank you for your trust in us throughout the years. We lift up prayers to our community and governmental leaders, hospital staff, nurses and doctors, as well as those working tirelessly to protect us.

We appreciate your understanding and look forward to serving our Chetola family again soon. Please stay safe, take care, and be well.

Kind regards,

Kent Tarbutton

Resources

  • Is Chetola Resort Open?
    • Chetola Resort will be temporarily closed beginning at 11am Sunday, March 22nd. Condos will continue to be available for rentals. Condo owners will be able to access their units as well.
  • What is the cancellation policy surrounding COVID-19?
    • We are happy to reschedule your reservation for a later date.
    • If you choose to cancel your lodging or spa reservation, we have adjusted our cancellation policy. We will waive cancellation fees and issue refunds for arrivals scheduled for today through April 29, 2020.
  • What services are still available to property owners?
    • Chetola’s security, grounds and maintenance teams will continue to work hard to provide their services while practicing social distancing and preventative techniques. 
    • Chetola Guest Services team will operate daily from, 9am-9pm, to answer any questions or concerns you may have. You can reach our team at 800-243-8652.
    • Timberlake’s Restaurant will provide take-out or condominium delivery service through Dinner on Sunday, March 29th. 
    • For more information please refer to your POA Owner WebPortal.
  • Where can I find information about a private event scheduled at Chetola?
    • Please contact the organizer of your event for information.
  • Where can I find information about COVID-19 regarding Watauga County or North Carolina specifically?

2020 Package

2020 is the year at Chetola, and we are promoting wellness and unique experiences by offering 20% off lodging plus 20% off an experience of your choice. Chetola Resort offers the perfect destination to bask in the peacefulness and wonders of Historic Blowing Rock while being treated to our wide range of experiences and services.

This package includes:

  • 20% off any Sunday-Thursday stay in Chetola Lodge or Bob Timberlake Inn
  • 20% off the choice of one (1) experience: Monday-Thursday Chetola Spa treatment, breakfast or lunch at Timberlake’s Restaurant, or 5-stand clay shooting trip at Chetola Sporting Reserve

*Valid ONLY on stays in the Lodge or Bob Timberlake Inn between March 8, 2020 – April 30, 2020. Cannot be combined with any other specials or offers; based on availability; not valid for groups of ten or more.


To book your package, call 800.243.8652

Use Promo Code : 2020 


Minimum Stays & Date Restrictions >>

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Chef Matt River’s Duck Breast Recipe

matt rivers

duck breast

Interested in finding out more information? Call Chetola at 800-243-8653, or Click Here to email Chetola.

-Chef Matt Rivers' Seared Duck Breast-

A lot of folks seem to be intimidated by the thought of cooking duck and stick to ordering it only at restaurants. While we encourage you to try this expertly prepared dish at Timberlake's Restaurant, it is possible to achieve some amazing things in your own kitchen. Many grocers carry duck breast in their meat department and even offer a variety of cuts. We recommend the Maple Leaf Farms Boneless Duck Breast. Enjoy this dish on a cold winter evening paired with a starch or other comfort side.

-Cast Iron Seared Duck Breast- 

Preheat oven to 400 degrees. Pat duck breast dry with paper towels. With a sharp knife, lightly slice skin, 3 or 4 times but not too deep as you don’t want to get to meat. This allows the fat to be released to create a crispy skin. Season both sides with kosher salt and ground black pepper. Place cast iron skillet on medium heat and place duck breast skin side down. Cook for 5 or 6 minutes until skin is golden brown. By now there should be fat in the pan being released from duck. Use this fat to spoon over flesh side of duck. Cook for another 2 minutes then baste again. Put in oven for 6 to 8 minutes for medium rare 8 to 10 minutes for medium. Remove duck from pan and let it rest on wire rack skin side up for 5 minutes. Slice duck into 4 or 5 pieces lay over hoisin sauce then top with mango arugula salad.

-Hoisin Sauce- 

1 ½ cup brown sugar
¾ cup black bean garlic paste
½  cup water
½ cup soy sauce
½ cup honey
4 tbsp. rice wine vinegar
2 tsp 5 spice powder
2 tsp tahini
1 tsp sriracha

-Mango Arugula Salad- 

2 cups diced mango
¼ white balsamic vinegar
¼ cup honey
1 tsp sriracha
Salt and pepper to taste

Mix all ingredients.
Add handful of arugula to 2 tbsp. of mango mix.

Cooking not your thing? Taste this dish by the creator, Chef Matt Rivers, himself at Timberlake's Restaurant - open nightly.

Your Guide to Winter Wellness

timberlake's in snow

massage

Interested in finding out more information? Call Chetola at 800-243-8653, or Click Here to email Chetola.

-Your Guide to Winter Wellness-

The winter season introduces new resolutions, goals and challenges that can quickly become overwhelming leaving no time for self-care. We believe that self-care is important as it allows you to digitally disconnect and personally revitalize. A visit with Chetola allows the perfect opportunity to exercise, eat well, enjoy spa treatments, and experience the great outdoors all while nourishing your mind, body, and soul. We’ve developed a guide to winter wellness to beat those winter blues and feel warm both inside and out.

-Spa Services- 

Colder temperatures and shorter days typically bring about dry skin, tense muscles, and certain hibernation tendencies making it more difficult to alleviate stress. The Spa at Chetola offers a wide variety of services including massage therapies, facials, nail treatments, cosmetic applications, and a hair salon to help reverse these tendencies with a focus on overall well-being.

One of our favorite treatments towards wellness involves the Healing Touch Program. Chetola’s Healing Touch practitioners clear, balance and energize your energy field, thereby placing you in a position to initiate or accelerate the self-healing process. Through heart-centered intention and skill, practitioners use their hands to re-establish your natural flow of energy. Healing Touch practitioners do not force or push energy but allow balance and harmony to “reboot” the energy system. Chetola practitioner, Cheryl Simpson, says “what better way to lift your spirits than with friends.  Consider booking a spa day where you can be pampered with various spa services and spend time in our cozy Chetola relaxation room with your best friends.”

A visit to Chetola’s sauna is another great way to begin your guide towards wellness. Saunas help tense muscles relax which can alleviate feelings of stress. Higher temperatures help your body to work up a sweat, which is a great way to detoxify your body and skin.

-Connecting with Nature- 

Given the winter weather, time spent outdoors is often sacrificed for warm evenings spent indoors on the couch. Changing this habit to take the time to connect with nature is a great way to gain much needed vitamin d which will help to boost your mood. We encourage you to take an early morning or early afternoon walk to clear your head and eliminate stressors of the day. The Blue Ridge Mountains allow the perfect setting for fresh air, extraordinary vistas, and a calming silence. Located just minutes from Chetola Resort you can best connect with nature on the Blue Ridge Parkway and the miles of trails that can be found there.

Chetola Resort also offers programs that can take your connection with nature to the next level. We recommend taking advantage of our Orvis Endorsed Fly-Fishing Service to spend some time deep in the woods while trying your hand at something new. The act of trying a new activity is incredibly rewarding because of the feeling it evokes. A spirit of self-challenge helps to keep you humble and open to new ideas that very well may be better than the ones you already have. There’s no better place to experience self-challenge than on a beautiful stream meandering under a canopy of North Carolina evergreens.

fly-fishing

 

-Fitness and Nutrition- 

The common “post-holiday slump” makes it difficult to find the motivation to exercise and eat healthy-but we promise you’ll be thanking your endorphins once you get moving. Chetola offers a variety of fitness classes throughout the week open to both our guests and the public. We encourage you to practice mindfulness and meditation with our Gentle Yoga session. Our Gentle Yoga class allows you to ease into strengthening postures with a slow, gentle restorative pace. This class is a mindful practice with hands-on guidance that will reduce stress for beginners and long-time practitioners alike. Chetola’s yoga instructor, Catherine Scantlin, suggests “Gentle Yoga is a fantastic respite for the hardcore athletes and fitness enthusiasts because of the focus on flexibility and balance - two often overlooked aspects needed for overall balanced fitness."

Timberlake’s Restaurant at Chetola offers daily breakfast, lunch, and dinner options consisting of a variety of locally sourced vegetarian, vegan, and gluten-free options. We recommend you begin each day with a protein packed breakfast to keep your energy levels up throughout the day. Consider implementing a light lunch into your routine such as Timberlake’s Seasonal Berry Salad. This salad is full of fresh berries (high in natural antioxidants) and pecans (pack an immunity boosting punch). After enjoying dinner, we find that sipping an herbal tea really hits the spot. Herbal tea is known to help digestion and ease anxiety which helps you to sleep better. Our favorite bed-time tea is the Mighty Leaf Chamomile Citrus with a drop of local honey. Made with soothing Egyptian chamomile flowers and subtle slices of citrus fruit, this tea blend is sure to rejuvenate your spirit.

seasonal berry salad

 

-Find your Haven of Rest- 

Chetola Resort is named from the native Cherokee meaning for a “haven of rest.” We encourage you to find your own haven of rest in daily life to practice mindfulness and meditation. All you need to start is a quiet room to sit in by yourself. Begin your meditation by closing your eyes, relaxing your muscles, and direct your attention on being present in the moment. This focus will help to empty your mind of all thoughts which gives your brain a chance to recharge and revitalize. There’s a great application on the Apple App Store called “Headspace” that helps guide you to meditation.

Finding a haven of rest at Chetola is as simple as curling up with your favorite book by one of our many cozy fireplaces. Reading a book is an excellent alternative to scrolling through your phone because it reduces your screen time allowing a sounder sleep. Sleep is an incredibly beneficial resource when on the road towards winter wellness. Make use of longer evenings to wind down and begin relaxing before bed. Getting to bed bit earlier allows your body more time to sleep during a time it needs it most.

reading in bed

We encourage you to stay positive while participating in our guide to winter wellness. It may be difficult to incorporate all the suggestions so make use of the activities that benefit you the most. Visit the Spa at Chetola on the second floor of the Lodge to make an appointment, or Chetola’s Concierge to get more information on yoga and other wellness offerings.

Winter 3rd Night Free in Lodge or BTI

The Third Night Free package is the best value package Chetola offers. Stay 2 nights in Chetola Lodge or the Bob Timberlake Inn and receive the 3rd night FREE!

Make Chetola Resort your base camp for everything winter- Enjoy our complimentary ski shuttle to App Ski Mountain, direct access to Moses Cone Park, and our on-site Spa and Restaurant, or walk to downtown Blowing Rock or Tanger Outlets for shopping. Whether you seek winter adventure or a quiet escape, Chetola Resort is your winter destination!

*Valid ONLY on stays in the Lodge or Bob Timberlake Inn between February 18, 2020 – March 31, 2020. Cannot be combined with any other specials or offers; based on availability; does not include breakfast in Chetola Lodge, not valid for groups of ten more more. Not valid on stays after March 31, 2020.


To book your package, call 800.243.8652

Use Promo Code : THIRD2020 


Minimum Stays & Date Restrictions >>

The Seamless Ski Experience

Family Snowboarding

skiing

Interested in finding out more information? Call Chetola at 800-243-8653, or Click Here to email Chetola.

-The Seamless Ski Experience-

There's nothing like skiing or snowboarding on a blue bird day in the mountains of North Carolina. The rush of soaring downhill, the scent of fresh pine in the air, and the satisfaction of successfully completing a challenging run. Not to mention the Blue Ridge Mountain views that quickly allow for a new perspective.

Often, achieving this bliss means dealing with a variety of frustrations. Whether its unfortunate weather, long lines, screaming kids or stressed out parents, a day on the mountain can be exhausting, even before you get on the snow. Although seasoned skiers may see these frustrations as necessary evils, we see them as an opportunity to create a better, more memorable trip.

The Chetola team is here to take the pain out of skiing by offering you some helpful tips to make the experience a seamless one:

-Tips for New Skiers and Snowboarders-

-When to Visit-

Typical ski season: December-March
Holidays to avoid: MLK Day & Presidents' Day Weekends
Check the weather: Check reliable forecasts at Ray's Weather 

-What to Bring-

Rentals:
-The shorter the ski, the easier to maneuver
-Make sure boots are snug (and dry!)
-Poles are your friend

Clothing:
-Layers, layers, layers
-Waterproof outer shell
-One pair of performance socks

Accessories:
-Goggles or sunglasses
-Warm headgear
-Waterproof gloves & liners
-Granola bar and water

Not sure whether to ski or snowboard? Take our quiz to help you decide!

shuttle van

If you're a first time skier/snowboarder, we recommend paying a visit to Appalachian Ski Mtn. Their process makes ticketing, rentals, and scheduling lessons super easy which helps you get on the snow quicker. Make use of the French-Swiss Ski College and their helpful staff to get started on the right foot.  A stay with Chetola includes a complimentary shuttle to and from Appalachian Ski Mountain.  Check out the shuttle schedule here. 

Find the best run for you and your crew:
-Families: Strudel
-First Timers: Appaltizer
-Freestyle: Appaljack
-Experienced: Hardcore
-Best all Around: Orchard Run
All runs can be found at Appalachian Ski Mtn

family around firepit

A day on the mountain isn’t for everyone; sometimes a seamless ski experience means not skiing at all. We encourage groups to explore their individual options before signing up to do something they might not enjoy. Chetola offers a Spa Daycation Package for those who would rather spend the day soaking than shredding. Take some time for yourself and join the rest of your group after their trip at our on-site après ski bonfire and s’mores. You can’t go wrong!

Now that you have some ski day tips, make use of our amenities and book a stay with us!